Retained Services

What we do

For many organisations, access to ongoing rights and privacy specialists helps everything run a little bit smoother. Whether help is needed at the end of the phone, a site visit to deliver training or policy documents reworked, we can do it all.

Monthly packages

We offer a basic rights-only advice package as well as more flexible packages which include copyright, licensing and data protection support and the ability to choose freely between consulting or training as required on a month to month basis. Our monthly packages can provide, or support in-house copyright and privacy specialists. Our Pro package includes the broadest range of advice, a nominated Data Protection Officer and 1 hour of legal advice from qualified legal specialists every month. Please contact us for a rate card or to discuss requirements:

Why us?

We are leaders in copyright, data protection and licensing with an exceptionally knowledgeable, experienced and trusted team (review our client list). Highly approachable, committed to the communities we serve, and known for our no-nonsense, straightforward approach, we always strive to deliver consulting and training that is holistic and both commercially and technically viable.

Our retained packages enable our clients to access support when needed and provide operational and strategic advice for all levels of staff. The ‘Flexi’ and ‘Pro’ offerings in particular enable services that are bespoke to needs and responsive to changing demands, all in an accessible and affordable way.

Sample work


Imperial War Museums

Imperial War Museums (IWM) is a family of five museums recording and showcasing experiences of modern conflict. Naomi Korn Associates have been providing on-going support to IWM in its operational and strategic management of rights and permissions. This has included the development of organisational policies, procedures, rights clearance forms, IPR template clauses, a public photography policy, rights and permissions workflows, work on ADLIB Collections Management system, staff training and other work to support the IWM activities.

A retained services agreement enables IWM to access on-site and phone/e- mail support at our best rates. Specialist knowledge to support staff is sought as often as is needed within the monthly allowance. This arrangement enables IWM to be a leader in the museum field, pursuing best practice for both compliance and ensuring optimal access to collections, improved visitor engagement and sustainability.