FAQ
Accreditation
1. Are the training courses Accredited?
In 2024, Naomi Korn Associates became an CPD Member Organisation. CPD stands for Continuing Professional Development and is the term used to describe the learning activities that people do to develop and enhance their skills, knowledge and expertise.
Participants gain CPD points by attending any of our Public Training and In-House Courses and successfully completing the multiple choice assessment at the end of each course.
2. How are the training courses Accredited?
Our training courses are Accredited by an external body called CPD UK. The CPD Certification Service is the world’s leading and largest independent Continuing Professional Development accreditation organisation working across all industry sectors. The CPD Certification Service provides accreditation for organisations ranging from small consultancy firms to large training providers, multi-national corporations, conference and event organisers, universities, further education colleges, local authorities, councils, and Government departments. For more information click here.
Certification
3. How will certification benefit me and my organisation?
Our 2024 Certified courses demonstrate that you have reached a specific level in your professional attainment in the subjects offered by Naomi Korn Associates. Each course has been developed in accordance with a robust pedagogic approach which will provide assurances that you have attained certified levels of competency in professional practice.
4. What is different from the courses previously offered by Naomi Korn Associates?
All course material has been reviewed by our subject specialists in accordance with a pedagogic framework. Prior to March 2024, courses delivered by Naomi Korn Associates were standalone. Now it is possible to accumulate learning hours to work towards three levels of Certification: Essentials, Intermediate and Advanced. For further information regarding our Essentials and Intermediate Certificates please click here, whilst information regarding our Advanced Certificates will follow in September 2024.
5. To which sector/s is the training targeted?
The training courses are suitable for anyone working in cultural heritage, the arts, education, charity sector, creative industries, information management and archival services.
6. How is the Certification awarded?
To receive the hours awarded towards a certified level, and receive the CPD points per course, participants need to complete a self-assessment at the end of each course, based on the course’s learning objectives. The minimum pass mark is 80%. Each level of Certification requires a set number of hours of learning to be completed.
7. What do I need to do to get Essentials Certification?
For Essentials Certification, you need to achieve six hours of learning by taking one six hour course. This is made up of one mandatory course (currently available in Copyright or Data Protection).
8. What do I need to do to get Intermediate Certification?
For Intermediate Certification, you need to achieve 15 hours of learning by taking five courses. This is made up of three mandatory courses and two elective courses of your choice. Click here for details. Each course lasts for three and a half hours, including two 15 minutes breaks. Therefore, the total amount of learning will be three hours in each course.
9. What do I need to do to get Advanced Certification?
Further information regarding Advanced Certification will be available from September 2024.
10. I’ve taken Naomi Korn Associates Essentials level training in the past and the course had the same title. Can these be certified retrospectively?
If you have been on one of our courses since 1 January 2023 with the same course title, we will certify it retrospectively. You will need to undergo the self-assessment. Please contact our Training Manager to discuss.
Please note that if the course you attended was delivered by us but run by CILIP, Naomi Korn Associates cannot provide certification because these courses adhere to CILIP’s own CPD training framework. For more info visit https://www.cilip.org.uk/page/TrainingandCPD
If you are uncertain whether the course was run by Naomi Korn Associates or via CILIP, please contact our Training Manager directly to discuss.
Please note that if the course you attended was delivered by us but run by CILIP, Naomi Korn Associates cannot provide certification because these courses adhere to CILIP’s own CPD training framework. For more info visit https://www.cilip.org.uk/page/TrainingandCPD
If you are uncertain whether the course was run by Naomi Korn Associates or via CILIP, please contact our Training Manager directly to discuss.
11. Can these be Accredited retrospectively?
Accreditation cannot be applied retrospectively.
12. How long can I take in working towards Certification?
Participants can take as long as they want. Each year we will release more courses to choose from.
13. Can I take the courses as standalone if I don’t want to work towards Certification?
Yes, each course can be taken as standalone. If, however you are interested in taking five or more courses, there is a discount on block-bookings.
14. How do pathways work?
You can choose your own pathway to Certification. Currently we offer a Copyright pathway, a Data Protection pathway, or options to combine copyright and data protection. Click here for details.
Assessment
15. When do I complete the assessment and how do I receive my result?
For Essentials and Intermediate Certification, each course has the self-assessment which is timed and provided in the form of multiple-choice questions. The trainer will share a link and QR code near the end of each training session. Participants need to achieve 80% for certification. After the assessment is completed, participants can immediately view their results together with the correct answers. Results can also be emailed.
16. What if I do not pass the assessment?
Naomi Korn Associates will provide an opportunity to re-take the assessment.
17. Who can see my results?
Only the individual participant and Naomi Korn Associates can view the results. It is important that Naomi Korn Associates has access to all participants’ results to keep a log of attained hours for the purpose of certification.
Booking
18. How do I book on a course?
Visit the Training and Events pages on our website which will lead you to the booking pages. Booking and payment by credit card or invoice is managed through Eventbrite. Please select your payment choice and the Training Manager will be in touch where appropriate. Please contact our Training Manager if you wish to discuss another payment option.
19. How do I book the full Intermediate Certificate?
Contact our Training Manager to block book the five courses required to start working towards your Intermediate Certificate. Visit the live training programme and choose the courses / dates that you want. Advanced courses will be published in September 2024 and begin from January 2025.
Please note you do not have to book all the courses right away if you cannot attend the dates that are published. Autumn / Winter 2024 courses will be published in due course and many sessions will be repeated throughout the year if you cannot attend the published dates.
20. What happens if a course is cancelled?
Please see Naomi Korn Associates’ Public Training Programme Cancellation Policy here.
21. What if I can no longer attend the training and need to cancel the booking?
Please see Naomi Korn Associates’ Public Training Programme Cancellation Policy here.
22. Does the block-booking / discount apply retrospectively?
As the block-booking is associated with courses of a particular level purchased at the same time, we are unable to apply it retrospectively.
23. Do I get a discount for sending several staff on one course?
If you are interested in sending a few members of staff on our training, it may be better value to book our in-house training. Click here for more information.
24. When does booking close for each course?
Booking for each course closes automatically if the course has reached capacity, or three days prior to the event (for example, on the 17th of the month when an event is on the 21st).
25. Is it possible to book after booking has closed for a course?
If you are interested in booking a course but cannot do so via Eventbrite, please contact our Training Manager.
Training Expectations & Access
26. How do I know what the content of the training is?
There is a full description of each course, together with detailed learning objectives on the booking pages of the website. Click on the course ‘tile’ to read more about each course.
Prior to each course, participants will be emailed with an agenda, the learning resources linked to the course and the trainer’s biography.
27. How is the training balanced and what breaks are there in the sessions?
We recognise that the subject matter of our courses can be complex and participants will be taking on a lot of new knowledge. Our sessions are designed to provide a balance for participants: learning by listening to the trainer and active and interactive learning using quizzes, reflections and group activities.
For the wellbeing of all participants, we have two short breaks in every session to give participants time away from the screen and to enable them to have a bit of thinking and reflecting time.
28. How can I as a participant get the most out of the training sessions?
At our online sessions we have interactive breakout activities in order to enable participants to learn through shared knowledge and discussion. We also encourage our participants to engage with the sessions and each other by:
- Contributing to discussions and feedback from the small group activities.
- Asking the trainer questions.
- Adding comments, shared practice in the chat.
To get the best from our training events we encourage our participants, where possible, to:
- Participate in the activities.
- Have a working camera and microphone.
- Focus on the training by closing down or logging out of other online channels such as email and Teams.
- Consider all other participants and give others opportunities to contribute particularly in breakout discussions.
- Ensure colleagues are aware that you are undertaking training and are not available.
29. How long are the course sessions?
Essential courses are the equivalent of a full-day session, delivered as two half-day sessions on different days. We have found that that structure enables delegates to have concentrated online learning in two manageable chunks of time. Each half day lasts for three and a half hours and includes three hours of learning. The full Essentials courses last for seven hours in total, including six hours of learning.
Intermediate courses are half-day sessions lasting three and a half hours and includes three hours of learning.
30. Are courses recorded?
For privacy reasons, and to encourage our course participants to fully engage with the learning process and associated activities we do not record our courses.
31. Are your courses close-captioned / signed / available in different formats.
Courses are delivered on-line via Zoom and can be close captioned and course material can be supplied in large text formats. Contact our Training Manager to discuss your access needs.
32. Do I get a copy of the presentation PPT?
We will email you a PDF of the presentation PPT normally within one week of attending the course.
33. Who are the trainers and what is their experience?
Naomi Korn Associates has been delivering training since 2003. Our team of expert trainers include:
Sean Waterman, Head of Intellectual Property
Jess Pembroke, Head of Data Protection
Sofia Carol, Information Governance Manager
Becky Hall, Information Governance Manager
Click on the trainer’s name to read their full biography.
34. What will I receive after the training?
After each course, we will send the presentation slides, a Digital Badge and your Certificate of Completion.
If you have completed the hours required for your Certification level and attained at least 80% in your assessment, you will also receive an emailed certificate, which will be available in a version you can post on social media.
35. How can I feedback after the session/course?
We are always looking at ways to improve our training courses and encourage our participants to give us feedback. You will be provided with a feedback form link after each course and we would love to hear what you think. We are always happy to hear from you, please do not hesitate to reach out to our Training Manager, Emma Hart, at emma@naomikorn.com.
36. Are the Data Protection courses suitable for international participants?
Even if you are not based in the EU/UK you can still be caught by the GDPR if you offer goods or services (even free of charge) to data subjects in the EU/UK or monitor their behaviour within the EU/UK. If this is the case, you will need to understand your GDPR responsibilities to ensure that your use of personal data is legal. Since GDPR and UK GDPR are substantially the same, our data protection courses will provide you with the practical knowledge you need to ensure compliance where services are offered to UK citizens and more widely across the EU.
37. Are the Copyright courses suitable for international participants?
If you are creating, sharing, publishing, licensing or commissioning content, and particularly if you are using content online, you will need to understand your copyright responsibilities. Whilst our copyright courses are based around the UK’s copyright legislation, the key principles will be very similar. Some of our Intermediate courses, such as Creative Commons Licences and Managing Orphan Works will be internationally applicable, whilst our Advanced Courses will also be suitable for International participants.
38. Who shall I contact with any queries?
Please contact our Training Manager, Emma Hart, at emma@naomikorn.com.
