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22 April 2026

Small Fine, Big Message: Is the ICO fining the public sector again?

By Jess Pembroke, Director of Information Law Services When the ICO fined Police Scotland £66,000 in December 2025, it was easy to focus on the public sector penalty. However, the notice reveals organisations often overlook the real-world effects of poor data handling these decisions affect actual people in deeply personal ways. The victim chose to speak […]

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Two merchants and a woman at a table; representing arithmetic. Etching by C. Schut after himself. Wellcome Collection.
9 April 2026

Reddit’s £14.47m Lesson: Complete a Data Protection Impact Assessment (DPIA)!

By Jess Pembroke, Director of Information Law Services In February 2026, the Information Commissioners Office (ICO) issued a £14.47 million monetary penalty to Reddit for serious UK GDPR failings relating to children’s personal data. There are lots of issues highlighted in the Monetary Penalty Notice (now the ICO have published it!) these include that Reddit: But […]

Richard Bell via Unsplash
8 April 2026

New Data Protection Practitioner Reflects on Data Subject Access Requests

By Cleo Everett, Information Services Coordinator Now I am two months in to being an Information Services Coordinator at Naomi Korn Associates, I work every day with Data Subject Access Requests (DSARs), and am more confident in data protection than I thought I would be capable. As a history graduate, I had never thought about […]

London Library Back Stacks © Simon Brown
31 March 2026

Generally Recognised Standards for use in the data protection purpose ‘archiving purposes in the public interest’

In May 2025, following the introduction of the Data (Use and Access) Bill into the UK Parliament, the Archives and Records Association UK & Ireland (ARA) noted the requirement to agree “generally recognised standards” relating to the data protection purpose “archiving purposes in the public interest”. Together with other sector bodies ARA agreed to commission […]

25 March 2026

Data Subject Access Requests: A Burden for Small Businesses?

By Jess Pembroke, Director of Information Law Services  Data Subject Access Requests (DSARs) are a fundamental right. When I deliver training, I often explain DSARs in the context of democracy: data protection laws are designed to rebalance power between individuals and large data‑processing organisations. Historically this meant the state government departments but in 2026, the biggest […]

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Salford Quays, Jason Jeandron via Unsplash
12 March 2026

Data Breach News: Salford City College Group

By Jess Pembroke, Director of Information Law Services  Like many in the sector, I read the news of a ransomware attack on Salford City College Group with a heavy heart[1]. My first thoughts are with the staff, students, families and wider community who will probably be struggling to deliver services against a backdrop of limited access […]

Confectioner's shop: interior view, process of smoothing sugar-plums. Etching. Wellcome Collection
10 March 2026

Top Tips for Handling Freedom of Information Requests

By Jess Pembroke, Director of Information Law Services  The ICO has recently published that it has been “Cracking down on FOI failures”[1]. Given that this legislation (The Freedom of Information Act 2000) has been in force for more than two decades, it’s surprising that local authorities struggle to comply, although I expect the combination of staff […]

Driving a Hard Bargain by Erskine Nicol, Aberdeen Archives, Gallery & Museums via ArtUK
3 March 2026

What needs to be in a Data Processing Addendum

Reflecting on This Week’s Information Sharing, Data Processors and Contracts Session By Jess Pembroke, Director of Information Law Services  I recently had the pleasure of delivering our Information Sharing, Data Processors and Contracts course. From the outset, the delegates brought thoughtful questions and curiosity about how to get information sharing and contracting with third parties right […]

24 February 2026

Information Commissioners Office (ICO) Complaints Consultation Outcome

By Jess Pembroke, Director of Information Law Services The ICO has just published a summary of the feedback it has received on its proposed transformation about how it handles data protection complaints. And while the regulator’s goal is to create a more strategic, risk-based model, organisations may feel the impact just as strongly as the public[1]. […]

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Lady Poltimore’s Stall, Royal Albert Memorial Museum & Art Gallery via ArtUK
18 February 2026

Soft Opt-in for Charities

What the 2025 Act means and how it can (and can’t) be used By Sue White, Head of Information Law Services The Data Use and Access Act (2025) introduced a significant, and long-awaited, shift for charities by extending the use of the ‘soft opt-in’ to the non-profit sector.  This part of the Act came into force on 5 February 2026 opening new doors for supporter engagement. But what does this mean in practice? When can charities rely […]

Image courtesy of Business Archives Council and Business Archives Council Scotland
12 February 2026

Strengthening Data Protection in Cultural Collections

Come along to the free online Business Bites webinar on 25 February, titled Strengthening Data Protection in Cultural Collections: The London Library’s Audit with Naomi Korn Associates, hosted by Business Archives Council and Business Archives Council Scotland. We are thrilled to be speaking in partnership with The London Library reflecting on how we undertook a […]

Yazid N via Unsplash
10 February 2026

Building Confidence Beyond the Basics: Data Protection Intermediate Certificate

By Jess Pembroke, Director of Information Law Services After another energetic season of delivering our CPD UK accredited training, I’m delighted to share details of our Data Protection Intermediate Certificate, a programme designed for individuals who already have a grounding in data protection but want to deepen their confidence and practical capability in specific areas. One […]

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