Why organisations should look beyond what they can do with personal data and ask what they should do. By Clare Chatfield, Information Governance Manager Data protection is often framed as a compliance exercise: is processing lawful, is the paperwork complete and have risks been managed? These questions matter, but they are only part of the […]
By Sue White, Head of Information Law Services I have a cupboard under my stairs. It’s full of things that seemed useful at the time. I continue to add to it, but I haven’t sorted it out in years: old phone chargers, miscellaneous cables that I know must fit something, and instruction manuals for appliances […]
I recently attended the ICO DPCC 2026, where data protection professionals explored the challenges and opportunities shaping the sector. Here, I share practical lessons from the day on responsible AI, cyber resilience and information rights. By Clare Chatfield, Information Governance Manager What organisations should take away on responsible AI, cyber resilience and information rights Artificial […]
By Alison Sigsworth, Information Governance Manager England, Wales, Scotland and Northern Ireland are all part of the United Kingdom, but organisations across the four nations may put data protection requirements into practice in different ways. Those differences matter because effective compliance needs to work in the real world, not just on paper! In September 2026, […]
By Naomi Korn, CEO Media-rich content can be engaging, informative and comprehensive. But did you know that a single audio-visual recording can contain a surprising number of rights? The footage, script, music, photographs and graphics may all be protected separately. Performers may have their own rights, while privacy, data protection and contractual restrictions can add further […]
By Jess Pembroke, Chief Operating Officer My child’s school photo day is fast approaching and, inevitably, so is the bill for a lovely, albeit expensive photograph. School photography day meant I read with particular interest a recent BBC News report about parents using AI tools to remove watermarks from school photographs rather than paying for them.[1] […]
By Jess Pembroke, Chief Operating Officer My early career was spent in operational data protection roles across public services, including busy NHS hospitals, community Trusts and education settings. As Data Protection Officers (DPO) in these environments, we often focus on the principle that less is more: setting appropriate retention periods, securely destroying data we no longer […]
How thoughtful open-access policies can expand participation, support creativity and build trust, while respecting rights, ethics and sustainability. By Naomi Korn, CEO Event: Museums Association Conference 2026: Museums Connecting CommunitiesSession: Open licensing: connecting communities through shared cultureDate and time: Tuesday 3 November 2026, 14:00–15:00Location: Birmingham Repertory Theatre, 6 Centenary Square, Birmingham B1 2EPChair: Naomi Korn Speakers: […]
Practical steps for protecting your organisation, supporting suppliers and getting full value from commissioned digital content By Naomi Korn, CEO Commissioning a photographer, filmmaker, designer, developer, or artist can bring specialist expertise, and fresh creative energy to a project. But there is one question that should never be left until delivery day: what will your organisation […]
By Alison Sigsworth, Information Governance Manager When the General Data Protection Regulation first came into being, many organisations went into panic mode and began completing a Data Protection Impact Assessment (DPIA) for every system, process, or project that involved processing someone’s name and address. Whilst many people now have a clearer understanding of data protection […]
By Alison Sigsworth, Information Governance Manager By now, almost everyone knows what a Subject Access Request (SAR) is, or that individuals can ask organisations to allow them access to, or provide a copy of, the personal data it holds about them. In data protection terms, this is known as an individual’s ‘right of access’. It […]
Naomi Korn, CEO answers your questions surrounding Crown Copyright. Crown Copyright is a distinct area of UK copyright law that governs works created by government departments, civil servants, ministers and certain public bodies. Although often associated with official publications, legislation and government reports, Crown Copyright can also apply to a wide range of creative and […]
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