Outsourced Data Subject Access Requests (DSARs)

Managing Data Subject Access Requests can be demanding, especially when deadlines are tight or the volume of data is high. Our flexible service tiers ensure you get exactly the support you need, whether that’s expert advice, help handling a large number of documents, refining the data, or complete redaction and response preparation.

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Understanding SARS

What is a Subject Access Request?

Under UK GDPR, individuals have the right to request a copy of the personal data an organisation holds about them. This is known as a Subject Access Request (SAR).

Organisations must respond within one calendar month, providing the data in a clear and accessible format. Failure to comply can result in regulatory action from the ICO.

SARs can be complex, time-consuming, and require careful handling to ensure compliance — that’s where the NKA DSAR Service comes in.
Button: Learn How It Works

Key Facts

1

Organisations must usually respond within 1 calendar month

2

Applies to all personal data held in any format

3

Requires careful redaction of third-party data

4

Non-compliance risks ICO enforcement action

5

Volume and complexity is increasing year on year

6

Technology can dramatically reduce processing time

Our process

How It Works

A straightforward, secure process from submission to completion. We handle the complexity so you don’t have to.

1. Initial Review and Scoping

We provide early-stage advice on the scope and validity of the request, including whether clarification is needed, how the request can be refined, and how best to apply proportionate parameters with the requester.

Step 2 — Data Consolidation

We support the identification and consolidation of relevant information from across your systems, including emails, document management systems, and shared drives, into a structured and secure review dataset.

Step 3 — Detailed Review and Redaction

Our team undertakes a careful review of the dataset, identifying and redacting third-party personal data and working with you to ensure disclosures are lawful, balanced, and appropriate.

Step 4 — Application of Exemptions

We assess and apply relevant exemptions on a document-by-document basis, including consideration of legal professional privilege, confidentiality obligations, and other applicable provisions under the UK GDPR and Data Protection Act 2018.

Step 5 — Preparation of Disclosure Materials

We prepare a clear and structured disclosure bundle (typically as one or more organised PDFs), alongside a marked-up version showing redactions and the rationale behind them.

Step 6 — Final Review and Client Oversight

We take responsibility for the final structure prior to disclosure. We provide expert guidance on any additional redactions or queries, and can implement further amendments where required.

Fully outsourced

Oursourced SAR Management

For organisations receiving regular SARs, our fully outsourced service provides a dedicated team of data protection professionals who manage your entire SAR workflow.

Reduce internal burden, improve compliance, and ensure every request is handled consistently and professionally

What's included

A Complete SAR Solution

Everything you need to manage Subject Access Requests at scale.

Dedicated Team

A team of data protection professionals assigned to your organisation.

Fast Turnaround

From receipt acknowledgement through to final disclosure, we manage every step of the SAR lifecycle.

Reporting & Analytics

Regular reports on SAR volumes, turnaround times, and compliance metrics to keep you informed.

Ongoing Support

Continuous access to data protection expertise for guidance on complex requests or policy questions.

How it works

Getting Started is Simple

We work with you to design a tailored SAR management service.

01

Consultation

We discuss your SAR volumes, processes, and requirements to design a bespoke solution.

02

Onboarding

Our team is briefed on your policies and systems. Secure channels are established

03

Ongoing Services

We handle your SARs end-to-end, with regular reporting and continuous improvement.

Ready to Outsource Your SARs?

Contact us to discuss a tailored service package for your organisation.

Ready to Outsource Your DSARs?

Simply complete our form, and we’ll be in touch to discuss how our team can support your organisation in meeting its data protection obligations.