5 November 2024

Data Breach Management Skills

By Jess Pembroke, Head of Data Protection

Effective communication and robust security measures are crucial when dealing with cyber security incidents. The recent cyber-attack on Transport for London (TfL) serves as a reminder of the importance of being prepared. In September 2024, TfL detected that hackers appear to have accessed personal and financial details of around 5,000 customers, including names, email addresses, home addresses, and bank details.

TfL have issued communications to those it holds the personal details of, and here’s what is good about their approach:

1. Transparency: TfL’s statement is clear and transparent, detailing the incident, the actions taken, and the ongoing investigation.
2. Proactive Measures: They say they immediately took steps to protect their systems and customer data.
3. Collaboration with Authorities: TfL have involved the National Crime Agency and the National Cyber Security Centre; this could reassure customers that the incident is being handled with the right expertise.
4. Customer Impact and Support: TfL acknowledges the potential impact on customers and provides clear guidance and support on what to do. [1]

Learn to Implement These Best Practices with Naomi Korn Associates

Naomi Korn Associates offers a comprehensive training course on Information Security and Data Breach Management that will equip you with the skills to handle cyber security incidents as effectively as TfL. Invest in your information security skills today and be prepared to handle data breaches with confidence.

Here’s how the course can help you:

1. Practical Strategies: Learn practical strategies to implement in your organisation, ensuring you can respond to data breaches with transparency and proactivity.
2. Comprehensive Coverage: The course covers essential topics such as data protection compliance, cyber-security, risk management, and governance, providing you with a well-rounded understanding of information security.
3. Interactive Learning: Engage in interactive sessions that include case studies, discussions, and hands-on activities, allowing you to apply what you learn to real-world scenarios.
4. Networking Opportunities: Connect with other professionals in the field, share experiences, and build a network of contacts who can support you in your information security journey.

Course Details

• Date: 20 November 2024
• Location: Online via Zoom
• Duration: 1-4:30pm
• Fee: £195+VAT

For more information and to book your ticket now, visit the event page.

Each of our intermediate courses can be taken as an individual course or as part of our Intermediate Certificate (available in Copyright and in Data Protection).  Book any of our courses via our Online Training page or contact our Training Manager at info@naomikorn.com.

[1] TfL provides update on ongoing cyber security incident – 12 September – Transport for London